Though elevators are one of the safest forms of transportation, following simple guidelines can help further improve passenger safety. It’s important to not only know how to properly ride elevators, but also what to do if the elevator becomes stalled. Please reference the guidelines below for more information on both situations.
When you approach the elevator:
- Know your destination. Push the UP or DOWN button for the direction you want to go.
- Stand aside for exiting passengers.
- Wait for the next car if the elevator is full.
- Do not try to stop a closing door with anything including hands, feet, canes, ect. Wait for the next elevator.
- Take the stairs if there is a fire in the building.
When you enter and leave the elevator:
- Watch your step, and enter and exit carefully.
- Hold children and pets firmly.
- Stand clear of the doors, and keep clothes and carry-ons away from the opening.
- Push and hold the Door Open button if doors need to be held open, or ask someone to push the button for you.
When riding on an elevator:
- Stand back from the doors.
- Hold onto the handrail if one is available.
- Pay attention to the floor indicators.
- If the doors do not open when the elevator stops, push the Door Open button.
What someone should do when an elevator stops between floors:
- Utilize the alarm button and wait for assistance.
- If a phone is available, follow instructions to summon help.
- Remain patient. There is plenty of air and the interior of the elevator is designed for passenger safety.
What someone should NOT do when an elevator stops between floors:
- Do not attempt to force the doors open.
- Do not attempt to leave the elevator. The elevator hatch is designed for professional personal who will provide assistance from the outside of the elevator cab.